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Shanghai Tourist Information & Service Center

Shanghai Municipal Tourist Information & Service Center is a special tourism consultant institution jointly ser up by Shanghai Municipal Tourism Administration, the administrative department in charge of the city's tourist trade, relevant departments in district and county people's governments and communications departments.

The basic functions of the tourist information & service centers

PUBLICITY
Always displaying to tourists the new tours and new scenic spots to enable tourists to acquaint with the new image of Shanghai.
INQUIRIES
The principal forms are on-the-spot reception and consultation, multi media self-aid inquiry-offering tourist maps and literature for reference and information and consultation through international interconnection network.
SERVICE FOR INDIVIDUALTOURISTS
1) Tours for individual tourists Cooperate with other travel services in rendering services in rendering service to individual visitors to Shanghai and tourists on ex-Shanghai tours..
2) Booking of tickets Offer the service of booking tickets for airplanes, rains, ships, long-distance express buses, local special tourist buses, performances in theatres and entrance tickets to scenic spots.
3) Room reservation Reserve rooms in hotels in Shanghai and in tourist hotels in the whole country.
RESCUE ASSISTANCE
Offering assistance and rescue for major accidents in Shanghai.
HANDLING OF COMPLAINTS
Accept complaints from tourists against tourist enterprises and tourist scenic areas and offering consultation on legal questions from tourists.
DISPLAY OF TOURIST SOUVENIRS
While offering service to tourists, the tourist information & service centers are places for tourist enterprises to display and exchange the information of tourist products.

The service items of the tourist information & service centers

1. INQUIRY SERVICE
2. BOOKING ENTRANCE TICKETS TO SCENIC SPOTS
3. HOTELS ROOM RESERVATION
4. TICKET JLLKING FOR PERFORMANCES
5. BOOKING OF AIR TICHETS
6. DIRECTORY FOR SHOPPING AND MEANS OF COMMUNICATIONS
7. ARRANGEMENT OF TOURS FOR INDIVIDUAL TOURISTS
8. RESERVATION FOR RESTAURANTS
9. DISPLQY AND SALE OF TOURIST SOUVENIRS AND ARTS AND CRAFTS
10. SERVICE OF PUBLICITY AND REGISTRATION FOR LOCAL EXHIBITIONS AND FESTIVITIES
11. TOURISM CANRD OF SHANGHAI
12. ACCEPTANCE ON THE SPOT LF COMPLAINTSFROM TOURISTS
13. DFFERING SERVICES FOR THE CONVENIENCE OF TOURISTS
14. PUBLICITY AND SALES PROMOTION ACTIVITIES FOR TOURISTTHEMES